WhatsApp assistant
Customer service on WhatsApp that never closes
Link your shop’s WhatsApp and an AI assistant answers questions about stock, prices, orders and shipping at any hour — then hands the chat to your team when a person is needed.
24/7 replies
Night questions answered before morning.
Your data only
Prices and links come from your shop.
Human handoff
Your team takes over in one step.
How it works
Answering buyers in minutes
01
Link your number
Scan a QR code from the dashboard with the WhatsApp you already use.
02
Switch the assistant on
It reads your catalogue, stock, promotions and shop details — nothing to train.
03
Step in when needed
It hands over on request or after missed replies, and stays quiet while you talk.
Why it matters
What it replaces
01
Buyers ask at midnight
“Is size M still there?” waits until morning, and the buyer has moved on.
How WhatsApp assistant handles it
Answers while you sleep
The assistant replies at any hour, and can take the order and send a payment link in the chat.
02
The same five questions, all day
Stock, price, shipping, payment, order status — typed by hand, hundreds of times.
How WhatsApp assistant handles it
Real answers from your shop
Stock, size guides, promos, loyalty status, order status, shipping quotes and payment methods.
03
A bot that makes things up is worse than none
A wrong price or a made-up link costs a sale and a customer.
How WhatsApp assistant handles it
Checked before it is sent
Every number and link in a reply must exist in your shop’s data, and off-topic requests are declined.
Beyond the chat
Follow-ups that bring buyers back
The same line carries the messages that keep a shop busy.
Abandoned carts followed up automatically
Broadcasts by WhatsApp or email
Order updates sent to buyers
Seller alerts by WhatsApp, Telegram, Discord or email
Inside WhatsApp assistant
What you get
WhatsApp assistant
Link your own number by QR; the assistant replies day and night from your shop’s data.
Answers from your real data
Stock, prices, size guides, promos, order status, shipping quotes and payment links — never invented.
Hands over to a person
On request, or after three replies that miss, the chat comes to your team and the bot goes quiet.
Order and stock alerts
Buyers hear about their order by WhatsApp or email; you hear by WhatsApp, Telegram, Discord or email.
Cart recovery and broadcasts
Abandoned carts followed up automatically, and announcements sent by WhatsApp or email.
Orders you type yourself
WhatsApp and counter sales go in by hand — same stock, same totals.
How it fits
Chat orders are real orders
An order taken in the chat joins the same pipeline, the same stock and the same books as every other channel.
The rest of the platform
Works with everything else
Questions
WhatsApp assistant — the usual questions
No. You link the number you already use by scanning a QR code, much like WhatsApp Web.
Replies are checked against your shop’s data before they are sent. If the AI is unavailable, simple menu replies take over.
Yes. It starts switched off, and you turn it on when ready. It also steps back while a person handles a chat.
By default it sends up to 100 AI replies a day; past that, menu replies take over.
Try it on your own shop
Open a shop, start the free trial, and see it with your own catalogue.